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WHAT OUR CUSTOMERS SAY
LET’S ANSWER YOUR QUESTIONS
1: How do I clean and maintain the pet bed?
The cover of the pet bed is removable and should be hand-washed or machine-washed weekly using a gentle detergent. Allow it to dry completely before reusing. Regularly air the inner cushion to prevent moisture buildup and bacteria growth.
2: Are the pet toys safe? Can pets accidentally ingest parts?
Our pet toys are made of food-grade rubber or non-toxic, eco-friendly materials and have undergone strict safety testing. They are durable and resistant to tearing. However, we recommend supervision during play to prevent pets from accidentally swallowing small pieces.
3: What's the maximum weight capacity of the pet carrier bag? What size pet is it suitable for?
This pet carrier bag supports pets weighing up to 10 kg. It is suitable for small to medium-sized pets such as small dogs, cats, and young pets. Please choose the carrier according to your pet’s size and weight for their comfort and safety.
4: Which age groups are the pet toys suitable for?
We offer various toy types suitable for pets at different life stages. For puppies or kittens, soft chew toys are recommended for healthy teeth development. Adult pets benefit from interactive toys to encourage activity, while softer, lightweight toys are ideal for elderly pets to avoid strain.
5: How is the ventilation of the pet carrier bag? Will my pet feel overheated?
Our pet carrier bags feature multiple breathable mesh panels to ensure good airflow and reduce the risk of overheating. Additionally, they come with a soft, breathable pad inside, further enhancing your pet’s comfort during transportation.